FAQ


How do I track my shipment?

When your order leaves the printer or the factory a tracking number is generated by the courrier and your order page is updated. You'll also receive a notification email that your order has shipped with a link back to your order page. US orders can be tracked with USPS. UK orders can be tracked with Royal Mail. 

 

Are the sunglasses BPA free? 

Yes! The frames of the sunglasses are made of a flexible plastic called Ethylene Vinyl Acetate or EVA for short. This type of plastic does not require the use of toxic plasticizers and is recommended by the EWG as a safe material for use in baby teethers. 

 

Will the lenses of the sunglasses protect my babies eyes from harmful UV light?

Yes. Our lenses are made of polycarbonate and block 100% of UV radiation. The amount of UV protection that sunglasses provide is not determined by the color of the lenses, the country of origin or the price of the eyewear. The determining factor is the lens material and any additional UV-blocking coatings that may be applied. Uncoated plastic sunglass lenses block about 88 percent UV; polycarbonate lenses block 100 percent UV.

 

Can I cancel my order after I've placed it?

Any order can be canceled without cause for 24 hours after placing it. Just send us an email with your order number in the subject line to support@thecute.co. After 24 hours the order has already begun to be processed and can no longer be canceled. See our returns page for information about returns, refunds, and exchanges.